Clinic Operations Supervisor – Medical Support

US-Department-of-Veterans-Affair; Louisville (KY); On-site; USD 54,000 - 72,000; Full time

Job summary

US Department of Veterans Affairs in Louisville, KY, is seeking a Supervisory Medical Support Assistant for the Robley Rex VAMC Business Office at the Greenwood Community Based Outreach Clinic. The role involves overseeing receipt, intake, and indexing of health and administrative information to support patient care and clinic operations.

Basic requirements include U.S. citizenship, a high school diploma or GED, English proficiency, and no mandatory experience.

Qualifications

• One year of experience leading or supervising MSAs or equivalent administrative patient support staff in a non-VA setting is preferred, but experience requirements note no minimum in basic requirements.
• Demonstrated knowledge of managing patient flow, scheduling, and interdepartmental communication.
• Ability to provide briefings, orientations, and staff development.

Responsibilities

• Receipt, intake, and indexing of health and administrative information.
• Lead or supervise MSAs and related staff to ensure accurate scheduling and office operations.
• Act as liaison among staff, patients, and interdisciplinary teams to resolve day-to-day conflicts.

Skills

Staff supervision

Policy interpretation

Customer service

Coordination

Communication

Education

High school diploma / GED

Job description

US Department of Veterans Affairs in Louisville, KY, is seeking a Supervisory Medical Support Assistant for the Robley Rex VAMC Business Office at the Greenwood Community Based Outreach Clinic. The role involves overseeing receipt, intake, and indexing of health and administrative information to support patient care and clinic operations.

Basic requirements include U.S. citizenship, a high school diploma or GED, English proficiency, and no mandatory experience.