Senior Medical Support Assistant: Clinic Operations Lead

US-Department-of-Veterans-Affair; Morristown (TN); On-site; USD 52,000 - 76,000; Full time

Job summary

US Department of Veterans Affairs, Morristown CBOC, is seeking a Supervisory Medical Support Assistant to oversee MSA staff, manage clinic operations, and route clinical questions to the appropriate staff. The incumbent works within an inter-professional healthcare team to determine Veteran needs and ensure timely, coordinated care.

Basic requirements include U.S. citizenship, a high school diploma or GED, and proficiency in English.

Qualifications

• One year of supervisory MSA or equivalent experience (preferred).
• U.S. citizenship required for federal employment.
• Proficiency in English, both spoken and written.

Responsibilities

• Lead or supervise Medical Support Assistants in a clinic setting.
• Route clinical questions to appropriate clinical staff and coordinate care.
• Collaborate with inter-disciplinary teams to support Veteran care and scheduling.

Skills

Staff supervision

Interdisciplinary teamwork

Communication skills

Staff development

Scheduling / clinic operations

Education

High school diploma or GED

Job description

US Department of Veterans Affairs, Morristown CBOC, is seeking a Supervisory Medical Support Assistant to oversee MSA staff, manage clinic operations, and route clinical questions to the appropriate staff. The incumbent works within an inter-professional healthcare team to determine Veteran needs and ensure timely, coordinated care.

Basic requirements include U.S. citizenship, a high school diploma or GED, and proficiency in English.