Senior Medical Support Supervisor – Clinic Administration

US-Department-of-Veterans-Affair; Bay Pines (FL); On-site; USD 52,000 - 70,000; Full time

Job summary

The Department of Veterans Affairs (VA) is seeking a Supervisory Medical Support Assistant at the GS-8 level in a clinical setting. The role requires leading a patient support team, planning programs, and ensuring high-quality patient services.

Ideal candidates will have supervisory experience, strong communication skills, and a solid understanding of clinical operations. The position emphasizes program oversight, data analysis, and staff development within VA medical centers or satellite

Qualifications

• One year of supervisory MSA experience at the GS-7 level or equivalent.
• Strong knowledge of patient support processes in a clinic setting.
• Ability to supervise staff, plan programs, and evaluate performance.

Responsibilities

• Plan and direct programs at medical centers and satellite clinics.
• Supervise at least one subordinate MSA supervisor or team leader.
• Evaluate staff performance and resolve problems to ensure patient services.
• Extract and analyze data to provide reports to management for tracking measures.
• Provide briefings, orientations, staff development, and training in a patient support setting.

Skills

Leadership

Supervision

Communication

Education

High school diploma/ GED

Job description

The Department of Veterans Affairs (VA) is seeking a Supervisory Medical Support Assistant at the GS-8 level in a clinical setting. The role requires leading a patient support team, planning programs, and ensuring high-quality patient services.

Ideal candidates will have supervisory experience, strong communication skills, and a solid understanding of clinical operations. The position emphasizes program oversight, data analysis, and staff development within VA medical centers or satellite