Patient Services & Scheduling Coordinator

US-Department-of-Veterans-Affair; Lexington (KY); On-site; USD 38,000 - 46,000; Full time

Job summary

The U.S. Department of Veterans Affairs (VA) Medical Center in Lexington, KY seeks a Medical Support Assistant in the Patient Support Section of Health Administration Service at Cooper Campus.

This GS-5 position may refer pending requirements and will involve scheduling, appointments, and patient information tasks in accordance with national scheduling guidelines.

Citizenship is required; a high school diploma or GED or equivalent is required, with English proficiency essential for duties.

Qualifications

• Citizenship is required.
• Education: High school diploma or GED or equivalent.
• English language proficiency required.

Responsibilities

• Schedule and reschedule patients for treatment.
• Interview patients for appointments.
• Refer patients to medical specialty clinics.
• Review and document medical records and insurance information.
• Coordinate information and actions related to patient care and scheduling.

Skills

Scheduling patients

Customer service

Electronic health records

Scheduling appointments

Independent work

Communication skills

Education

High school diploma or GED

Two years of education above high school

Job description

The U.S. Department of Veterans Affairs (VA) Medical Center in Lexington, KY seeks a Medical Support Assistant in the Patient Support Section of Health Administration Service at Cooper Campus.

This GS-5 position may refer pending requirements and will involve scheduling, appointments, and patient information tasks in accordance with national scheduling guidelines.

Citizenship is required; a high school diploma or GED or equivalent is required, with English proficiency essential for duties.