Clinic Operations & Scheduling Assistant

University of Mississippi; Mississippi; On-site; USD 23,000 - 35,000; Full time

Job summary

The University of Mississippi's Bessie & Leland Speed Counseling Center seeks an administrative professional to support a mental health clinic. You will be the first point of contact for clients, manage reception duties, and help coordinate scheduling and communications.

Responsibilities include scheduling clinical appointments in the electronic medical records system, assisting with intake paperwork, and handling routine office tasks to keep the clinic operating smoothly and compassionately.

Qualifications

• High School diploma is required.
• Experience in administrative support is preferred but not required.
• Strong communication and clerical skills are essential.

Responsibilities

• Serve as the first point of contact for a mental health clinic, providing exceptional customer service while managing multiple administrative responsibilities.
• Schedule clinical appointments for counseling and psychiatric services using the electronic medical records system.
• Assist clients with completing and processing intake and other required paperwork within the electronic medical system.
• Manage client medical record requests, including obtaining records from external providers and transmitting records to other healthcare offices as appropriate.
• Send appointment reminders through email, text messaging, and telephone communication.

Skills

Customer service

Scheduling

Communication

Education

High School

Tools

EMR system

Job description

The University of Mississippi's Bessie & Leland Speed Counseling Center seeks an administrative professional to support a mental health clinic. You will be the first point of contact for clients, manage reception duties, and help coordinate scheduling and communications.

Responsibilities include scheduling clinical appointments in the electronic medical records system, assisting with intake paperwork, and handling routine office tasks to keep the clinic operating smoothly and compassionately.