Clinic Administrative Assistant – Mental Health Support

University of Mississippi; United States; On-site; USD 23,000 - 35,000; Full time

Job summary

The University of Mississippi is seeking an Administrative Support role for the Bessie & Leland Speed Counseling Center in Oxford, MS. The position provides essential reception, scheduling, and clerical duties to support clinicians and staff.

Primary tasks include coordinating clinical appointments, handling intake paperwork, and managing records and communications. Candidates should have strong organizational skills, customer service focus, and the ability to work with electronic medical

Qualifications

• High School diploma required.
• Experience in an administrative role is a plus but not mandatory.
• Ability to schedule appointments and manage records efficiently.
• Strong communication and organizational skills are essential.

Responsibilities

• Serve as the first point of contact for the mental health clinic, providing exceptional customer service.
• Schedule clinical appointments for counseling and psychiatric services in the EMR system.
• Assist clients with completing intake and required paperwork in the EMR system.
• Manage client medical record requests, including obtaining and transmitting records.
• Send appointment reminders via email, text, and phone.
• Answer inquiries via a multi-line phone system and route complex matters to the right staff.
• Coordinate meeting logistics and secure resources for department and clinic operations.
• Prepare, distribute, receive, and maintain correspondence per policies.
• Monitor and stock office supplies to ensure uninterrupted clinic operations.
• Provide general information to clients, visitors, and external stakeholders.

Skills

Customer service

Scheduling

Administrative support

Communication

Education

High School diploma

Tools

EMR system

Job description

The University of Mississippi is seeking an Administrative Support role for the Bessie & Leland Speed Counseling Center in Oxford, MS. The position provides essential reception, scheduling, and clerical duties to support clinicians and staff.

Primary tasks include coordinating clinical appointments, handling intake paperwork, and managing records and communications. Candidates should have strong organizational skills, customer service focus, and the ability to work with electronic medical