Clinic Operations & Patient Experience Coordinator

Benchmark Physical Therapy; Conway (SC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and STD

401K + company match

Annual Charity Day

Job summary

Benchmark Physical Therapy in Conway, SC is seeking a Patient Care Coordinator I to support clinic growth and efficient front-office operations. You will work with the Clinic Director to ensure smooth patient intake processes, insurance verification, and excellent customer service building a welcoming clinic environment.

The role emphasizes multitasking across computer systems, precise scheduling, and proactive communication with patients and providers.

Qualifications

• High School Diploma or equivalent required.
• Strong communication with Business Office and Field leadership.
• Ability to multitask, stay organized, meet deadlines and work with minimal supervision.
• Team player with efficient time management and presentation skills.

Responsibilities

• Greet patients and maintain a welcoming front-office experience.
• Schedule referrals and patient visits.
• Verify insurance coverage for patients.
• Maintain an orderly front-office workspace.
• Support clinic operations and perform other duties as assigned.

Skills

Customer service

Multitasking

Communication skills

Time management

Education

High School Diploma or equivalent

Job description

Benchmark Physical Therapy in Conway, SC is seeking a Patient Care Coordinator I to support clinic growth and efficient front-office operations. You will work with the Clinic Director to ensure smooth patient intake processes, insurance verification, and excellent customer service building a welcoming clinic environment.

The role emphasizes multitasking across computer systems, precise scheduling, and proactive communication with patients and providers.