Patient Care Coordinator: Front Desk & Clinic Ops

Benchmark Physical Therapy; Ocean Isle Beach (NC); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Annual Charity Day

Benefits package: Medical, Dental, VS,

401K + company match

Job summary

Benchmark Physical Therapy in Ocean Isle Beach, NC seeks a Patient Care Coordinator I to support clinic growth, patient intake, and efficient front-office operations. The PCC-I collaborates with the Clinic Director to uphold mission and values, ensuring smooth daily processes and exceptional patient experiences.

Responsibilities include scheduling, referrals conversion, insurance verification, and maintaining a welcoming clinic atmosphere. Full-time role with training and growth opportunities.

Qualifications

• High School Diploma or equivalent.
• Excellent customer service skills.
• Able to multitask across multiple computer programs.
• Relates well to Business Office and Field leadership.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Customer Service.
• Create an inviting clinic atmosphere.
• Make all welcome calls; monitor arrival rate.
• Manage schedule efficiently.
• Manage document routing.
• Manage deposits and insurance reporting.
• Monitor clinic inventory.
• Attend required training with TFTs and complete quarterly compliance training.

Skills

Communication skills

Multitasking

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

Benchmark Physical Therapy in Ocean Isle Beach, NC seeks a Patient Care Coordinator I to support clinic growth, patient intake, and efficient front-office operations. The PCC-I collaborates with the Clinic Director to uphold mission and values, ensuring smooth daily processes and exceptional patient experiences.

Responsibilities include scheduling, referrals conversion, insurance verification, and maintaining a welcoming clinic atmosphere. Full-time role with training and growth opportunities.