Clinic Operations & Patient Care Coordinator

Wentworth-Douglass Hospital; Somersworth (NH); On-site; USD 25,000 - 33,000; Full time

Job summary

Wentworth-Douglass Hospital is seeking a Clinic/Practice Assistant for the Physiatry clinic. In this on-site role you’ll support day-to-day administrative operations, help with scheduling, patient check-in/check-out, and coordinate records and documentation to keep the care team moving smoothly.

You’ll greet patients, answer calls, process billing and co-pays, request records, and assist with registrations.

Qualifications

• High School Diploma or equivalent required.
• CMAA certification preferred.
• 2–3 years of office experience required.
• Proficiency with Microsoft Office and general office operations.

Responsibilities

• Schedule and maintain patient appointments, ensuring accuracy and efficiency.
• Greet patients and assist with check-in/check-out processes.
• Answer phones, respond to inquiries, and direct patients appropriately.
• Handle billing forms, co-pays, and medical record documentation.
• File, scan, print, fax, and organize patient documents.
• Request and route patient records and lab results as needed.

Skills

Phone skills

Communication

Organization

Time management

Multitasking

Attention to detail

Education

High School Diploma or equivalent

Certified Medical Administrative Assistant (CMAA)

Tools

Microsoft Office

Job description

Wentworth-Douglass Hospital is seeking a Clinic/Practice Assistant for the Physiatry clinic. In this on-site role you’ll support day-to-day administrative operations, help with scheduling, patient check-in/check-out, and coordinate records and documentation to keep the care team moving smoothly.

You’ll greet patients, answer calls, process billing and co-pays, request records, and assist with registrations.