Clinic Operations Leader — Medical Office Manager

Colonial Group; Roanoke (VA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

401(k) retirement plan with employer 0

Health Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account

Paid Time Off

Employee Assistance Program

Education Assistance

Company Paid Life Insurance

Voluntary insurance

Job summary

Colonial Group in Roanoke, VA is seeking a Medical Office Manager to oversee day-to-day administrative and receptionist duties within a medical practice.

The role requires coordinating staff, maintaining patient records, managing schedules, ensuring HIPAA compliance, and communicating with patients and providers to support excellent outcomes. Previous medical office experience and strong organizational skills are essential.

Qualifications

• Experience in the medical field & knowledge of medical terminology, office management or leadership
• Knowledge of accounting, data and administrative processes and principles
• Ability to handle medical records discreetly.
• Time-management skills.

Responsibilities

• Assist with maintaining support staff work schedule, assisting with Human Resource requirements
• Front desk reception
• Greets patients, completion of registration forms, and gives instructions
• Files and maintains medical and financial records
• Prepares and types correspondence
• Processes mail
• Uses communication skills with appropriate medical terminology
• Follows HIPAA regulations and OSHA safety rules
• Ensure all charts are prepared in advance with medical records prior to visits
• Maintains patient confidentiality and timely patient phone call handling
• Manages monthly physician schedules
• Directs outside services and products (supplies, equipment)
• Oversees patient care tasks and coordination for excellent outcomes
• Assists VP with growth analysis and external partnerships

Skills

Excellent written and verbal comms

Exceptional people skills

Time-management

Multi-tasking

Organizational skills

Independent decision-making

Education

High School Diploma or equivalent

Two years administrative/clinical experience in medical practice

Job description

Colonial Group in Roanoke, VA is seeking a Medical Office Manager to oversee day-to-day administrative and receptionist duties within a medical practice.

The role requires coordinating staff, maintaining patient records, managing schedules, ensuring HIPAA compliance, and communicating with patients and providers to support excellent outcomes. Previous medical office experience and strong organizational skills are essential.