Clinic Operations Lead — Medical Office

Universal Health Services; Washington (District of Columbia); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Generous paid time off

Medical, dental, vision coverage

401(k) with company match

SoFi student loan refinancing

Educational assistance and development

Career advancement opportunities

Job summary

Capital Medical Group is seeking a Lead Medical Office Specialist for an onsite role in Washington, DC. The position oversees daily medical office operations, including scheduling, registration, and communications with patients and providers.

You will balance day’s finances, manage medical records, and coordinate staff tasks in a fast-paced setting. The ideal candidate has strong customer service, proficiency with Microsoft Office, and experience with insurance authorizations and patient

Qualifications

• High School Diploma or equivalent required.
• Completion of an accredited Medical Office Assistant/Specialist program preferred.
• Familiarity with medical terminology.
• Experience with patient check-in/check-out and appointment scheduling.

Responsibilities

• Oversee the medical office operations including patient scheduling, check-in/check-out, and registration documentation.
• Coordinate with providers and patients, answer phones, obtain insurance authorizations, and collect co-pays.
• Assist with training staff, scheduling, and maintaining physician schedules across facilities.
• Support billing processes by updating patient information and handling basic clerical tasks.

Skills

Customer service

Phone etiquette

Cash handling

Registration processing

Interpersonal skills

Education

High School Diploma or equivalent

Medical Office Assistant program

Tools

Microsoft Office

Job description

Capital Medical Group is seeking a Lead Medical Office Specialist for an onsite role in Washington, DC. The position oversees daily medical office operations, including scheduling, registration, and communications with patients and providers.

You will balance day’s finances, manage medical records, and coordinate staff tasks in a fast-paced setting. The ideal candidate has strong customer service, proficiency with Microsoft Office, and experience with insurance authorizations and patient