Medical Office Operations Lead

Colonial Group; Florida; On-site; USD 33,000 - 52,000; Full time

Job summary

Colonial Group in New York is seeking a motivated Front Office Medical Receptionist to assist the Practice Manager in directing daily operations of a busy medical office. You will coordinate scheduling for clinicians, manage check-ins/outs, handle insurance verification, and maintain patient flow.

Responsibilities include posting charges and payments, maintaining records, supporting staff, and contributing to a compliant, efficient office. Two years in a medical office is preferred.

Qualifications

• High School diploma or equivalent.
• Minimum two years in a medical office setting.
• Proficient in practice management systems and MS Office.
• Knowledge of insurance verification and billing processes.
• Strong communication and interpersonal skills.

Responsibilities

• Schedules appointments according to office policies.
• Greets patients and visitors in a courteous manner.
• Checks in/checks out patients and updates records.
• Verifies insurance and collects co-pays.
• Posts charges and reconciles payments.
• Maintains lobby and office area.
• Supports staff scheduling and meetings.

Skills

Appointment scheduling

Patient greeting

Phone etiquette

Medical terminology

Office teamwork

Customer service

Conflict resolution

Policy compliance

Education

High School Diploma or equivalent

Tools

TrackIt

Procureit

Staples

Concur

IT ServiceNow

Performance Manager

QGenda

InformRX

SharePoint

Job description

Colonial Group in New York is seeking a motivated Front Office Medical Receptionist to assist the Practice Manager in directing daily operations of a busy medical office. You will coordinate scheduling for clinicians, manage check-ins/outs, handle insurance verification, and maintain patient flow.

Responsibilities include posting charges and payments, maintaining records, supporting staff, and contributing to a compliant, efficient office. Two years in a medical office is preferred.