Clinic Operations Manager

Optima Medical; Gilbert (AL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Growth opportunities

Leadership and mentoring

Career resources

Fun work environment

Benefits

Job summary

Optima Medical is seeking an organized Office Manager to lead one of our primary care clinic locations. The role oversees daily clinic operations, supervising Medical Assistants and Front Desk staff while supporting providers and maintaining efficient workflows.

Qualifications include an MA certificate or diploma and experience in medical office management. Strong leadership, communication, and HR skills are essential for success in a fast-paced, patient-centered environment.

Qualifications

• MA certificate or diploma required.
• Experience in medical office management.
• Experience supervising clinical or administrative staff preferred.
• Knowledge of primary care workflows.
• Strong communication, leadership, problem-solving, and organizational skills.
• High school diploma required; additional medical or business education a plus.

Responsibilities

• Oversee day-to-day clinic operations for efficient patient flow.
• Provide leadership and coaching to Medical Assistants, Front Desk staff, and other clinic roles.
• Manage staff scheduling, timecards, performance, and HR tasks for the clinic team.
• Assist with onboarding and training new employees.
• Ensure proper use of eClinicalWorks (eCW) and EMR workflows.
• Maintain compliance with clinic policies, procedures, and quality standards.
• Monitor clinic metrics, patient satisfaction, and operational performance.
• Serve as the on-site point of contact for providers, patients, and corporate departments.
• Handle escalated patient concerns professionally and promptly.
• Monitor inventory, supplies, and equipment to keep the clinic fully operational.
• Support initiatives to increase efficiency, productivity, and overall clinic performance.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Staff supervision

Education

Medical Assistant certificate or diploma

High school diploma

Business or medical education preferred

Tools

eClinicalWorks

Job description

Optima Medical is seeking an organized Office Manager to lead one of our primary care clinic locations. The role oversees daily clinic operations, supervising Medical Assistants and Front Desk staff while supporting providers and maintaining efficient workflows.

Qualifications include an MA certificate or diploma and experience in medical office management. Strong leadership, communication, and HR skills are essential for success in a fast-paced, patient-centered environment.