Clinic Operations Leader for Wellness & Service

Massage Envy; Raintree Village (UT); On-site; USD 65,000 - 90,000; Full time

Job summary

Massage Envy in Sandy, UT is seeking a General Manager to oversee day-to-day clinic operations, including sales, customer service, staffing, and financial results.

You will lead staff, coach for performance, ensure front desk coverage, and uphold brand values while delivering exceptional guest experiences. This role requires strong leadership, coaching, and a hands-on approach to drive growth.

The position reports to the Area Manager and requires evenings/weekends.

Qualifications

• Minimum 2 years of related clinic management experience.
• High school diploma or equivalent education.
• Ability to read, write, and comprehend instructions.
• Strong computer skills and familiarity with standard software.

Responsibilities

• Manage day-to-day clinic operations including sales and customer service.
• Lead and coach staff to achieve performance goals.
• Ensure staffing, scheduling, and front desk coverage.
• Maintain compliance with company policies and regulations.
• Conduct daily huddles and performance reviews.
• Oversee onboarding and training of staff.
• Manage inventory, equipment, and facilities.
• Resolve member and guest service issues.

Skills

Leadership

Customer Service

Coaching & Development

Sales Strategy

Operational Excellence

Staff Training

Communication

Problem Solving

Teamwork

Education

High School Diploma

Equivalent education and experience

Job description

Massage Envy in Sandy, UT is seeking a General Manager to oversee day-to-day clinic operations, including sales, customer service, staffing, and financial results.

You will lead staff, coach for performance, ensure front desk coverage, and uphold brand values while delivering exceptional guest experiences. This role requires strong leadership, coaching, and a hands-on approach to drive growth.

The position reports to the Area Manager and requires evenings/weekends.