Clinic General Manager - Wellness & Service Leader

JEM Wellness Brands; Morrisville (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

Massage Envy General Manager in Morrisville, NC leads daily clinic operations, drives sales, and delivers exceptional guest experiences. You will oversee front desk staff, coach team members, and ensure flawless service for members and guests in a fast-paced wellness environment.

The role demands strong leadership, staff development, and a steadfast commitment to Massage Envy brand values, while ensuring compliance with company standards and local regulations.

Qualifications

• High School Diploma or equivalent.
• 2+ years related management experience preferred.
• Strong leadership and coaching skills.
• Proven ability to supervise staff and manage front desk operations.
• Excellent communication and customer service abilities.

Responsibilities

• Oversee daily clinic operations and front desk coverage.
• Lead and coach staff to achieve service and sales goals.
• Ensure high-quality guest experiences and regulatory compliance.
• Maintain staff schedules, training, and performance feedback.
• Collaborate with Area Manager and District Manager as needed.

Skills

Leadership

Customer service

Staff development

Sales

Communication

Education

High School Diploma

2+ years related experience

Tools

MS Office

Computer operations

Job description

Massage Envy General Manager in Morrisville, NC leads daily clinic operations, drives sales, and delivers exceptional guest experiences. You will oversee front desk staff, coach team members, and ensure flawless service for members and guests in a fast-paced wellness environment.

The role demands strong leadership, staff development, and a steadfast commitment to Massage Envy brand values, while ensuring compliance with company standards and local regulations.