Clinic Operations Manager - 401k, PTO & Growth

Helping Hands Family; Doylestown (Bucks County); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

401k with match

Short & long term disability

PTO & paid holidays

Paid family leave

Employee referral program

Career advancement opportunities

Job summary

Helping Hands Family in Doylestown, PA is seeking an Office Manager to oversee day-to-day clinic operations, coordinate scheduling, and ensure high levels of customer satisfaction. The role supports the Clinical Director, manages staff onboarding, and facilitates monthly team meetings to improve workflow.

Ideal candidates have a Bachelor's in healthcare or business, 3 years of leadership in a healthcare setting, and strong communication, organizational, and ABA terminology familiarity.

Qualifications

• Bachelor’s degree in healthcare, business administration, or related field.
• 3 years of progressive leadership responsibilities in a healthcare facility/clinic.
• Supervisory experience preferred in registration or clinic operations.
• Knowledge of customer service principles and medical terminology.
• Ability to learn ABA terminology and deliver high-level customer service.

Responsibilities

• Supervise daily operations and coordinate staff schedules for full coverage.
• Oversee in-clinic orientation and track progress for new team members.
• Handle front desk activities and manage client/family interactions and inquiries.
• Collaborate with scheduling to optimize client and staff schedules.
• Organize monthly team meetings and coordinate workflow changes with Clinic Director.

Skills

Staff coordination

Leadership

Customer service

ABA terminology

Communication

Organizational skills

Healthcare terminology

Team player

Education

Bachelor’s degree in healthcare, business administration, or related field

Tools

Medical database familiarity

Computer systems

Job description

Helping Hands Family in Doylestown, PA is seeking an Office Manager to oversee day-to-day clinic operations, coordinate scheduling, and ensure high levels of customer satisfaction. The role supports the Clinical Director, manages staff onboarding, and facilitates monthly team meetings to improve workflow.

Ideal candidates have a Bachelor's in healthcare or business, 3 years of leadership in a healthcare setting, and strong communication, organizational, and ABA terminology familiarity.