Clinic Operations Coordinator - Scheduling & Service Excellence

Henry Ford Health System; Troy, Northern (MI, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Henry Ford Health System in Detroit area is seeking a Coordinator- Business Operations for the Eastern Region. Under minimal supervision, you will coordinate the Business Operations office for an HFMG clinic, focusing on service excellence and operational efficiency.

Responsibilities include reception environment, registration, scheduling, insurance verification and referrals, payment collection, daily cash controls, and data-driven management.

Qualifications

• High school diploma or equivalent is required.
• 1–2 years of experience in a business office environment.
• Proficient with Microsoft Office applications.
• Ability to handle detailed information and multi-task.
• Ability to work with diverse populations and maintain punctuality.

Responsibilities

• Coordinate the Business Operations office for an HFMG clinic.
• Assist with scheduling employees and manage registration, scheduling, and insurance verification.
• Handle payment collection and daily cash management with accuracy.
• Support data-driven management and use computer/telephone systems.

Skills

MS Office

Attention to detail

Customer service

Scheduling

Multi-tasking

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Henry Ford Health System in Detroit area is seeking a Coordinator- Business Operations for the Eastern Region. Under minimal supervision, you will coordinate the Business Operations office for an HFMG clinic, focusing on service excellence and operational efficiency.

Responsibilities include reception environment, registration, scheduling, insurance verification and referrals, payment collection, daily cash controls, and data-driven management.