Coordinator- Business Operations - Eastern Region - Full Time

Henry Ford Health System; Troy, Northern (MI, KY); On-site; USD 42,000 - 62,000; Full time

Job summary

Henry Ford Health System in Detroit area is seeking a Coordinator- Business Operations for the Eastern Region. Under minimal supervision, you will coordinate the Business Operations office for an HFMG clinic, focusing on service excellence and operational efficiency.

Responsibilities include reception environment, registration, scheduling, insurance verification and referrals, payment collection, daily cash controls, and data-driven management.

Qualifications

• High school diploma or equivalent is required.
• 1–2 years of experience in a business office environment.
• Proficient with Microsoft Office applications.
• Ability to handle detailed information and multi-task.
• Ability to work with diverse populations and maintain punctuality.

Responsibilities

• Coordinate the Business Operations office for an HFMG clinic.
• Assist with scheduling employees and manage registration, scheduling, and insurance verification.
• Handle payment collection and daily cash management with accuracy.
• Support data-driven management and use computer/telephone systems.

Skills

MS Office

Attention to detail

Customer service

Scheduling

Multi-tasking

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Coordinator- Business Operations - Eastern Region - Full Time

Under minimal supervision, coordinates the Business Operations office for an HFMG clinic. Assists with optimal functioning in the areas of customer service excellence and operational quality and efficiency. Areas of focus and responsibility include: service excellence, reception environment, registration, scheduling, insurance verification and referral authorization, payment collection, daily cash management, data-driven management, and computer and telephone systems. May assist Supervisor with scheduling employees. May coordinate more than one location. Performs the duties of a Lead Clinic Service Representative as assigned.

EDUCATION/EXPERIENCE REQUIRED:

• High school diploma or equivalent.
• A minimum of one (1) to two (2) years' experience in a business office environment.
• Proficient in Microsoft Office Applications.
• Ability to work with detailed information.
• Ability to work effectively with populations of diverse backgrounds and ages.
• Dependable and punctual.
• Strong organizational skills and ability to multi-task.

Additional Information

• Organization: Corporate Services
• Department: Ambulatory Bus Ops - East
• Shift: Rotating
• Union Code: Not Applicable

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity /

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.

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