Front Desk & Clinic Operations Assistant

Henry Ford Health; Taylor (MI); On-site; USD 32,000 - 48,000; Full time

Job summary

Henry Ford Health in Detroit is seeking a Medical Office Assistant to support our clinical team. You will manage administrative tasks, coordinate patient interactions, and maintain a welcoming clinic environment, ensuring smooth operations and high-quality patient experiences.

The role involves handling scheduling, reminders, and basic Epic documentation while supporting inventory and room turnover, with emphasis on safety and teamwork within the clinic.

Qualifications

• High school diploma or GED.
• Basic computer knowledge.
• Basic medical terminology knowledge preferred.

Responsibilities

• Manage administrative operations to keep the clinic running smoothly.
• Serve as first point of contact for patient calls and document information in Epic.
• Coordinate patient scheduling and reminders for preventive care.
• Provide runner and courier support to ensure seamless material flow.
• Welcome and guide patients to create a positive first impression.
• Maintain exam and treatment rooms per clinical standards and turnover efficiently.
• Assist with inventory and equipment stocking to support readiness.
• Support departmental initiatives and special projects as needed.

Skills

Customer service

Basic computer skills

Medical terminology (basic)

Education

High school diploma or GED

Tools

Epic (Clinical Software)

Job description

Henry Ford Health in Detroit is seeking a Medical Office Assistant to support our clinical team. You will manage administrative tasks, coordinate patient interactions, and maintain a welcoming clinic environment, ensuring smooth operations and high-quality patient experiences.

The role involves handling scheduling, reminders, and basic Epic documentation while supporting inventory and room turnover, with emphasis on safety and teamwork within the clinic.