Clinic Operations Coordinator - Flexible Hours

Rallyday Partners; Weymouth (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k)

Voluntary disability and life保险

Fitness & Wellness program

Paid holidays and paid time off

Flexible work hours

Community volunteer opportunities

Job summary

Peak Physical Therapy in Weymouth, MA is seeking a Site Coordinator to support the Clinic Director by handling administrative training, scheduling, and day-to-day operations within their clinic or region. The role focuses on coordinating PCCs and Exercise Specialists, ensuring adequate administrative support, and promoting service excellence through effective communications and records management.

We offer a comprehensive benefits package, flexible work hours, and a starting wage of $20/hour,

Qualifications

• GED required.
• Two to three years of related experience and/or training.
• Associate degree in healthcare administration or a related field preferred.

Responsibilities

• Trains and onboards administrative staff (PCCs); trains Exercise Specialists on the administrative components of their role.
• Under the direction of the Practice Manager assists in coordinating and scheduling PCCs and Exercise Specialists to ensure adequate administrative support.
• Participates in making and implementing recommendations to promote clinic efficiency and effectiveness.
• Responsible for the clinic's daily service excellence, including facility maintenance, IT issues, and excellent customer experience.
• Monitors key performance metrics: cancellations, no-shows, visits, customer service, authorization metrics.
• Oversees authorizations within the clinic or region.
• Answers multiple line telephone system, obtaining demographic and insurance information from new patients being scheduled for an initial evaluation.
• Collects co-payments from patients, clearly documenting transaction on a written receipt.
• Runs daily co-pay collection reports to ensure collection accuracy.
• Responsible for patient appointments, cancellations and reviewing therapist schedules to effectively fill openings through a medical records system, documenting pertinent conversations for future reference.
• Documents patient visits, faxing initial evaluations, discharge summaries and notes to the appropriate physician.
• Interfaces with insurance companies to obtain authorization for all insurances, including tracking visits approved.
• Negotiate payment terms with customers in accordance with established guidelines to minimize collection agency potential.
• Regularly monitors patient accounts by frequently running detailed day sheet, POC compliance and balance report.
• Completes weekly reporting and dashboard items such as: Affidavit reporting, eligibility dashboard and active cases.
• Other duties may be assigned.

Education

GED

Associate degree in healthcare administration or related field

Job description

Peak Physical Therapy in Weymouth, MA is seeking a Site Coordinator to support the Clinic Director by handling administrative training, scheduling, and day-to-day operations within their clinic or region. The role focuses on coordinating PCCs and Exercise Specialists, ensuring adequate administrative support, and promoting service excellence through effective communications and records management.

We offer a comprehensive benefits package, flexible work hours, and a starting wage of $20/hour,