Patient Care Coordinator - Flexible Hours & Benefits

Highbar Physical Therapy; Seekonk (MA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k)

Disability & life insurance

Wellness program

Paid holidays & PTO

Flexible work hours

Volunteer opportunities

Job summary

Highbar Physical Therapy is seeking a Patient Care Coordinator to join our outpatient team in Massachusetts. The PCC greets patients, schedules appointments, collects co-pays, relays insurance details, and provides authorization information to patients, while supporting therapists with admin tasks.

You will handle phone lines, patient intake, payments, and insurance inquiries, ensuring smooth clinic operations and excellent patient experiences. Equal opportunity employer.

Qualifications

• High school diploma or GED.
• Two to three years of related experience and/or training.
• Associate degree in healthcare administration or related field preferred.

Responsibilities

• Greets patients, schedules appointments, collects co-pays, and relays insurance information.
• Provides authorization details to patients and supports clinical staff with administrative duties.
• Manages patient flow, updates records, and communicates payment terms and policies.
• Delivers excellent patient experiences and maintains accurate documentation.
• Reviews schedules and coordinates with therapists to fill openings.

Skills

Customer service

Scheduling

Insurance knowledge

Communication

Administrative support

Education

Associate degree in healthcare administration

Job description

Highbar Physical Therapy is seeking a Patient Care Coordinator to join our outpatient team in Massachusetts. The PCC greets patients, schedules appointments, collects co-pays, relays insurance details, and provides authorization information to patients, while supporting therapists with admin tasks.

You will handle phone lines, patient intake, payments, and insurance inquiries, ensuring smooth clinic operations and excellent patient experiences. Equal opportunity employer.