Clinic Operations Coordinator - Family Wellness

Lifepoint Health, Inc.; Winchester (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive Benefits

PTO & Insurance

Tuition Assistance & 401(k)

Well-being Programs

Professional Development

Job summary

Highpoint Family Wellness - Monteagle, TN, part of Lifepoint Health, is seeking a Clinic Coordinator to support daily clinic operations, coordinate workflows, and serve as a frontline contact for staff and patients. The role includes clinical duties and front-desk support depending on qualifications.

The ideal candidate has strong organizational and communication skills, experience with patient service and EMR systems (Athena preferred), and a collaborative approach to care.

Qualifications

• High school diploma or equivalent required.
• Clinical certifications/licensure such as MA, LPN, or radiology credentials are preferred.
• BLS certification required per job description.

Responsibilities

• Support daily clinic operations and perform clinical or administrative tasks.
• Coordinate daily workflows to promote efficiency and teamwork.
• Serve as on-site point of contact for routine operational questions and staff needs.
• Assist with delegating and coordinating tasks to address patient needs.
• Address routine patient complaints and escalate complex concerns to the Practice Operations Manager.
• Maintain communication with leadership on staffing and workflow challenges.
• Coordinate administrative activities like deposits and mail handling.
• Identify opportunities to improve workflow and communication across the practice.
• Collaborate with providers and team to maintain a patient-centered environment.
• Perform triage and visit prep or front-desk duties depending on qualifications.

Skills

Organizational skills

Communication

Problem-solving

Team collaboration

Athena EMR

Patient service

Education

High school diploma or equivalent

Medical Assistant/LPN/radiology credentials

Tools

Athena EMR

Job description

Highpoint Family Wellness - Monteagle, TN, part of Lifepoint Health, is seeking a Clinic Coordinator to support daily clinic operations, coordinate workflows, and serve as a frontline contact for staff and patients. The role includes clinical duties and front-desk support depending on qualifications.

The ideal candidate has strong organizational and communication skills, experience with patient service and EMR systems (Athena preferred), and a collaborative approach to care.