Clinic Coordinator - Family Wellness

Lifepoint Health Careers; Winchester (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive Benefits

PTO & Insurance

Tuition Assistance & 401(k)

Well-being Programs

Professional Development

Job summary

Highpoint Family Wellness - Monteagle, TN, part of Lifepoint Health, is seeking a Clinic Coordinator to support daily clinic operations, coordinate workflows, and serve as a frontline contact for staff and patients. The role includes clinical duties and front-desk support depending on qualifications.

The ideal candidate has strong organizational and communication skills, experience with patient service and EMR systems (Athena preferred), and a collaborative approach to care.

Qualifications

• High school diploma or equivalent required.
• Clinical certifications/licensure such as MA, LPN, or radiology credentials are preferred.
• BLS certification required per job description.

Responsibilities

• Support daily clinic operations and perform clinical or administrative tasks.
• Coordinate daily workflows to promote efficiency and teamwork.
• Serve as on-site point of contact for routine operational questions and staff needs.
• Assist with delegating and coordinating tasks to address patient needs.
• Address routine patient complaints and escalate complex concerns to the Practice Operations Manager.
• Maintain communication with leadership on staffing and workflow challenges.
• Coordinate administrative activities like deposits and mail handling.
• Identify opportunities to improve workflow and communication across the practice.
• Collaborate with providers and team to maintain a patient-centered environment.
• Perform triage and visit prep or front-desk duties depending on qualifications.

Skills

Organizational skills

Communication

Problem-solving

Team collaboration

Athena EMR

Patient service

Education

High school diploma or equivalent

Medical Assistant/LPN/radiology credentials

Tools

Athena EMR

Job description

Your experience matters

Highpoint Health - Winchester with Ascension Saint Thomas is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Clinic Coordinator joining our team, you're embracing a vital mission dedicated to making communities healthier.

More about our team

At Highpoint Family Wellness - Monteagle, our close-knit primary care team works together to provide quality, compassionate care to the community we serve. We're looking for a collaborative, organized individual who can support our providers and staff, strengthen communication, and help keep daily operations running smoothly while contributing to a positive experience for our patients.

How you'll contribute

A Clinic Coordinatorwho excels in this role:

• Support daily clinic operations while continuing to perform assigned clinical or administrative responsibilities.

• Coordinate daily workflows to promote efficiency, teamwork, and effective communication among staff and providers.

• Serve as an on-site point of contact for routine operational questions, patient concerns, and staff needs.

• Assist with delegating and coordinating tasks to ensure patient needs are addressed accurately and efficiently.

• Address routine patient complaints and elevate more complex concerns to the Practice Operations Manager.

• Maintain regular communication with practice leadership regarding operational needs, staffing concerns, and workflow challenges.

• Coordinate administrative activities, including bank deposits, outgoing mail, and retrieving incoming mail.

• Identify opportunities to improve workflow processes, task coordination, and communication across the practice.

• Collaborate with providers and team members to maintain a supportive, organized, and patient-centered environment.

• Perform clinical duties such as patient triage and visit preparation, or administrative duties such as patient registration and front-desk support, depending on qualifications and assigned responsibilities.

What we're looking for

Applicants should have a high school diploma or equivalent, required. Additional requirements include:

• High school diploma or equivalent required for Medical Assistant or Imaging Technician pathways; applicable education and licensure requirements for other clinical backgrounds.

• Current applicable clinical certification or licensure for clinical candidates, such as Medical Assistant certification, LPN licensure, or radiology/imaging credentials.

• AHA Basic Life Support (BLS) certification required under the current job description.

• Previous experience in a medical office, physician practice, or clinical environment preferred.

• Strong organizational skills with the ability to coordinate multiple priorities and support daily clinic operations.

• Excellent communication, interpersonal, and problem-solving skills.

• Ability to work collaboratively with providers and staff while demonstrating professionalism, sound judgment, and a supportive leadership approach.

• Experience with patient service, workflow coordination, task delegation, or team leadership preferred.

• Comfortable using electronic medical records and administrative systems; Athena experience preferred.

• Ability to recognize concerns requiring escalation and maintain open communication with practice leadership.

• Adaptable, dependable, and willing to balance regular job responsibilities with additional clinic coordination duties.

Schedule:

Full-Time, Monday-Thursday 8:00am - 5:00pm, & Friday 8:00am-4:00pm

Location:

Highpoint Family Wellness - Monteagle, TN

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits:Multiple levels of medical, dental and vision coverage for full-time andpart-time employees.
• Financial Protection & PTO:Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth:Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being:Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development:Ongoing learning and career advancement opportunities.

More about Highpoint Health - Winchester with Ascension Saint Thomas

Highpoint Health - Winchester with Ascension Saint Thomas is fully accredited by The Joint Commission and, together with the Sewanee campus, has earned The Joint Commission's Gold Seal of Approval and the American Stroke Association's Heart-Check mark for Acute Stroke Ready Hospital Certification, reflecting its commitment to providing high-quality stroke care close to home.

EEOC Statement

"Highpoint Health - Winchester with Ascension Saint Thomas is an Equal Opportunity Employer. Highpoint Health - Winchester with Ascension Saint Thomas is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.