Multi-Location Clinic Operations Leader

Lifepoint Health, Inc.; Carthage (TN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Comprehensive Benefits

PTO & Insurance

Tuition assistance

401(k) match

Well-being programs

Career development

Job summary

Lifepoint Health, Inc. is seeking a Clinic Manager to lead daily operations for Highpoint Health - Sumner with Ascension Saint Thomas in Carthage and Hartsville, TN.

You will supervise about 24 staff and 10 providers, ensuring efficient workflows and high-quality patient care. The role requires a bachelor's degree, healthcare leadership experience, EMR familiarity (Athena preferred), and collaboration with physicians and teams.

Qualifications

• Bachelor's degree in a related field required; applicable work experience may be considered in lieu of formal education.
• Previous healthcare leadership or supervisory experience required, preferably within a physician practice, outpatient clinic, or similar healthcare setting.
• Knowledge of physician practice operations, including patient scheduling, staffing, provider support, and clinical workflows.
• Experience with electronic medical record (EMR) systems required; familiarity with Athena preferred.
• Primary care or family medicine experience strongly preferred.
• Ability to manage multiple practice locations, balance priorities, and organize time in a fast-paced healthcare environment.
• Strong interpersonal and communication skills with providers, employees, and patients.
• Understanding of healthcare regulatory requirements, HIPAA, and quality standards; Rural Health Clinic (RHC) experience preferred.
• Familiarity with staff scheduling, payroll, operational budgets, and performance metrics preferred.
• Ability to work independently, exercise sound judgment, and identify opportunities for operational improvement.
• Willingness to learn, accept mentorship, and grow professionally within the organization.
• Ability to work onsite and travel between assigned practice locations as needed.

Responsibilities

• Oversee daily operations of multiple physician practices, including family medicine, primary care, urology, and gynecology, ensuring efficient workflows and quality patient care.
• Provide operational leadership and support for approximately 24 clinical and administrative staff members and 10 providers across four practice locations.
• Coordinate employee schedules, provider schedules, after-hours coverage, PTO, and payroll processing for staff and providers.
• Monitor patient access, appointment availability, clinic productivity, patient satisfaction, and overall operational performance.
• Lead staff development, performance management, employee engagement, recruitment, and conflict resolution while fostering a positive, collaborative work environment.
• Build and maintain strong working relationships with physicians, clinical staff, administrative teams, and organizational leadership.
• Ensure compliance with healthcare regulations, organizational policies, and Rural Health Clinic (RHC) requirements, including emergency preparedness and state inspections.
• Monitor departmental expenses, medical supply inventory, and purchasing activities, including oversight of vaccine inventory and associated costs.
• Coordinate billing-related administrative processes, including tracking and resolving missing documentation.
• Identify opportunities to improve operational efficiency, patient experience, employee engagement, and practice growth.
• Provide day-to-day troubleshooting and coordinate technology-related needs with IT support when necessary.
• Travel between assigned practice locations in Carthage and Hartsville to provide consistent leadership and operational oversight.

Skills

Healthcare leadership

Physician practice operations

EMR systems

Athena EMR

Primary/family medicine

Staff scheduling

Interpersonal skills

HIPAA knowledge

RHC experience

Payroll

Budgeting

Education

Bachelor’s degree

Tools

Athena EMR

Job description

Lifepoint Health, Inc. is seeking a Clinic Manager to lead daily operations for Highpoint Health - Sumner with Ascension Saint Thomas in Carthage and Hartsville, TN.

You will supervise about 24 staff and 10 providers, ensuring efficient workflows and high-quality patient care. The role requires a bachelor's degree, healthcare leadership experience, EMR familiarity (Athena preferred), and collaboration with physicians and teams.