Clinic Operations Coordinator

White River Health System Inc; Batesville (AR); On-site; USD 29,000 - 42,000; Full time

Job summary

White River Health System Inc Clinic Assistant position is responsible for managing the flow of the office, creating processes and systems to enhance clinic operations so employees can perform to their highest ability and patients may experience high satisfaction.

Responsibilities include handling appointments, records, payments, and daily office maintenance while ensuring a welcoming environment for patients and staff.

Qualifications

• High school diploma or GED required.
• Strong verbal and written communication skills.
• Excellent interpersonal skills with patients, staff and other health care professionals.
• Familiarity with EMR systems is a plus.

Responsibilities

• Follow office workflow procedures to ensure maximum efficiency.
• Maintain files and records with effective filing systems.
• Manage phone calls and correspondence (email, letters, packages etc.).
• Schedule appointments, update patient demographics and insurance information, collect copays, reconcile cash drawer.
• Verify next day appointments.
• Welcome visitors and internal employees with a cheerful disposition.
• Monitor office supplies inventory and report needs to LPN/RN.
• Maintain office equipment and ensure supplies are stocked (toner, paper, etc.).
• Maintain a clean and organized office environment.
• Answer calls and process messages per protocol to appropriate staff.
• Deposits, reconciliation of payments, and daily financial reports per protocol.
• Other duties as assigned by Director or supervision.

Education

High school diploma/GED

Tools

EMR systems

Job description

White River Health System Inc Clinic Assistant position is responsible for managing the flow of the office, creating processes and systems to enhance clinic operations so employees can perform to their highest ability and patients may experience high satisfaction.

Responsibilities include handling appointments, records, payments, and daily office maintenance while ensuring a welcoming environment for patients and staff.