Clinic Operations Coordinator - Patient Scheduling & Admin

RiverValley Behavioral Health, Inc.; Owensboro (KY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits (health, dental

Telehealth

Paid time off 9 holidays

Retirement plan options

Tuition reimbursement free CEUs

Clinical supervision

Wellness & employee assistance

Mileage reimbursement for work related

Public Service Loan Forgiveness (PSLF)

Job summary

RiverValley Behavioral Health, Inc. is hiring a Business Office Coordinator in Owensboro, KY. The role requires handling daily administrative functions, patient intake, insurance verification, and scheduling to ensure smooth clinic operations.

You will greet clients, maintain a welcoming environment, protect patient confidentiality per HIPAA, and support staff with data entry and clerical tasks. Travel is occasional and the position is full-time with standard daytime hours.

Qualifications

• High school diploma or GED required.
• Familiarity with mental health services preferred.
• Strong organizational and multitasking skills.
• Proficiency with office software.
• Ability to type at least 40 wpm.
• Commitment to confidentiality per HIPAA.

Responsibilities

• Oversee day-to-day administrative tasks, ensuring the clinic operates efficiently.
• Manage patient intake process, including verifying insurance, completing forms, and entering data into the EHR.
• Coordinate patient appointments and scheduling to optimize workflow.
• Answer phones, respond to inquiries, and direct calls to staff.
• Maintain a clean, welcoming office environment.
• Greet clients and visitors professionally and inform them.
• Provide information on clinic policies, services, and resources.
• Ensure patient confidentiality per HIPAA guidelines.
• Support management with clerical tasks and data entry.
• Assist with special projects and back-up for staff.
• Participate in skill-enhancement activities.

Skills

Office administration

Customer service

HIPAA knowledge

Typing 40 wpm

Time management

MS Office

Education

High school diploma/GED

Tools

EHR system

Job description

RiverValley Behavioral Health, Inc. is hiring a Business Office Coordinator in Owensboro, KY. The role requires handling daily administrative functions, patient intake, insurance verification, and scheduling to ensure smooth clinic operations.

You will greet clients, maintain a welcoming environment, protect patient confidentiality per HIPAA, and support staff with data entry and clerical tasks. Travel is occasional and the position is full-time with standard daytime hours.