Clinic Operations Coordinator: Patient Scheduling & Quality

Michigan State University; East Lansing (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

MSU Health Care is seeking a detail-oriented Clinic Coordinator to support daily clinic operations, scheduling, and registration. This role ensures a welcoming patient experience and supports communication between patients, providers, and the clinical team.

The Coordinator will assist with quality assurance projects, maintain schedules, and help develop policies and procedures to enhance clinic efficiency and patient care. Work hours follow clinic operation needs.

Qualifications

• Two to three years of college in healthcare, science, or business.
• One to three years of related healthcare experience.
• Experience with EMR and scheduling systems; data analysis and reporting.

Responsibilities

• Coordinate referrals and report compliance to management with suggestions for change.
• Support scheduling, registration, and patient communication across the clinic.
• Maintain master and daily schedules with changes and updates.
• Develop and mentor staff to improve workflows and patient care delivery.
• Generate reports on clinic productivity and provider compliance.

Skills

Healthcare operations

Data analysis

Customer service

Education

2-3 years college in healthcare/science/business

Tools

Electronic Medical Records (EMR)

Electronic Scheduling Systems

Job description

MSU Health Care is seeking a detail-oriented Clinic Coordinator to support daily clinic operations, scheduling, and registration. This role ensures a welcoming patient experience and supports communication between patients, providers, and the clinical team.

The Coordinator will assist with quality assurance projects, maintain schedules, and help develop policies and procedures to enhance clinic efficiency and patient care. Work hours follow clinic operation needs.