Clinic Operations Assistant: Patient Flow & Admin

Ascension; Zionsville (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health coverage

Retirement plan

Paid time off

Tuition assistance

Employee assistance program

Job summary

Ascension in Indianapolis, IN, is seeking an administrative professional to support Immediate Care operations. This full-time role involves handling patient check-in/out, verifying demographics, and ensuring accurate documentation.

You will coordinate appointment scheduling, insurance authorizations, and release of medical records to maintain smooth patient flow. The position emphasizes accurate billing, co-payment collection, and daily reconciliation, while providing solid administrative

Qualifications

• High School diploma equivalency or 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Deliver a high-standard patient experience by managing the full check-in/out lifecycle, including verification of demographic information and required documentation.
• Ensure seamless patient flow by managing appointment scheduling, insurance authorizations, and medical record releases.
• Oversee revenue cycle by accurately entering, reviewing, and submitting daily charges for all patient procedures and services.
• Safeguard departmental revenue by managing co-payment collections and daily reconciliation of reports and deposits.
• Maximize departmental productivity by providing reliable administrative and clerical support to the team.

Skills

Customer service

Multitasking

Administrative support

Education

High School diploma or equivalency

Job description

Ascension in Indianapolis, IN, is seeking an administrative professional to support Immediate Care operations. This full-time role involves handling patient check-in/out, verifying demographics, and ensuring accurate documentation.

You will coordinate appointment scheduling, insurance authorizations, and release of medical records to maintain smooth patient flow. The position emphasizes accurate billing, co-payment collection, and daily reconciliation, while providing solid administrative