Patient Services & Scheduling Coordinator

Socket.dev; Brownsburg (IN); On-site; USD 36,000 - 54,000; Full time

Job summary

Indiana University Health Brownsburg Medical Clinic is seeking a detail-oriented administrative assistant to manage patient flow, greet and interview patients, schedule appointments, and verify information for accurate billing and patient records. You will answer calls, explain department policies, collect payments, and support a collaborative care team in a fast-paced, matrixed hospital setting.

A high school diploma is required with 0–3+ years of relevant administrative experience; MS Office

Qualifications

• High School Diploma or GED required.
• 0–3+ years of administrative experience preferred.
• Experience in a matrix or complex work environment is a plus.
• Basic proficiency with MS Office (Word, PowerPoint, Excel) required.

Responsibilities

• Facilitates patient flow from entry to destination in a timely, accurate, and professional manner.
• Obtains information to generate accurate financial and demographic records for patients.
• Schedules appointments, interviews patients for medical information, explains charges and policies, validates and enters charges into systems, and collects payments.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

Attention to detail

Team focused

Self-starter

Coachable

Adaptable to priorities

Education

High School Diploma/GED

Tools

MS Office

Job description

Indiana University Health Brownsburg Medical Clinic is seeking a detail-oriented administrative assistant to manage patient flow, greet and interview patients, schedule appointments, and verify information for accurate billing and patient records. You will answer calls, explain department policies, collect payments, and support a collaborative care team in a fast-paced, matrixed hospital setting.

A high school diploma is required with 0–3+ years of relevant administrative experience; MS Office