Clinic Front Desk Specialist — Patient Services

Paycom - ATS; Minot (ND); On-site; USD 23,000 - 33,000; Full time

Job summary

Trinity Health East Ridge in Minot, ND is seeking an Office Assistant to support daily front-office operations in the clinic setting. You will greet patients, assist with registration and scheduling, answer calls, collect payments, and uphold a high standard of courtesy and accuracy.

Work closely with clinical and administrative staff to maintain organized records, protect patient confidentiality, and adapt to changing needs.

Qualifications

• Customer service experience required; minimum 6 months preferred.
• Clerical or office experience preferred.
• Medical terminology knowledge preferred.
• Experience with computer appointment software preferred.

Responsibilities

• Greet and register patients, verify information, and process payments per procedures.
• Schedule, update, and coordinate patient appointments using electronic scheduling systems.
• Answer and triage incoming calls; route messages clearly to patients and staff.
• Maintain organized front-office records; prepare forms and manage documents.

Skills

Customer service

Communication skills

Multitasking

Interpersonal skills

Education

HS Diploma or GED

Tools

Scheduling software

Job description

Trinity Health East Ridge in Minot, ND is seeking an Office Assistant to support daily front-office operations in the clinic setting. You will greet patients, assist with registration and scheduling, answer calls, collect payments, and uphold a high standard of courtesy and accuracy.

Work closely with clinical and administrative staff to maintain organized records, protect patient confidentiality, and adapt to changing needs.