Dermatology/PM&R Front Desk Specialist

Trinity Health; Minot (ND); On-site; USD 19,000 - 25,000; Full time

Job summary

Trinity Health in Minot, ND seeks an Office Assistant to support daily front-office operations in the clinic setting. You will greet patients, register them, coordinate appointments, collect payments, and ensure courteous service.

Working with clinical and administrative staff, you’ll maintain records, handle phone inquiries, and respond promptly to changing workflow while protecting patient confidentiality.

Qualifications

• HS Diploma or GED preferred.
• Customer service experience required.
• Experience in a clerical/office setting preferred.
• Medical terminology knowledge preferred.
• Experience with scheduling software preferred.

Responsibilities

• Greet and register patients, verify information, and process payments.
• Schedule, update, and coordinate patient appointments using scheduling systems.
• Answer and triage incoming calls, route messages to staff, and provide courteous communication.
• Maintain organized front-office operations and update records and documents.
• Protect patient confidentiality and assist with cross-coverage in other reception areas as needed.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Confidentiality

Education

HS Diploma or GED

Tools

Scheduling software

Job description

Trinity Health in Minot, ND seeks an Office Assistant to support daily front-office operations in the clinic setting. You will greet patients, register them, coordinate appointments, collect payments, and ensure courteous service.

Working with clinical and administrative staff, you’ll maintain records, handle phone inquiries, and respond promptly to changing workflow while protecting patient confidentiality.