Clinic Front Desk Specialist - Patient Scheduling & Support

Bronson Health; Kalamazoo (MI); On-site; USD 18,000 - 22,000; Full time

Job summary

Bronson Health's FastCare clinic in Kalamazoo is seeking a Practice Support Assistant (Clinic Receptionist) to handle phones, patient check-in, and appointment coordination. This full‑time role requires friendly, professional interaction with patients and accurate data entry within the MISYS/Tiger practice management system.

Ideal candidates possess a high school diploma or GED with 3–6 months of related experience, knowledge of medical insurance processes, and strong organization and

Qualifications

• High school diploma or GED and 3–6 months of related experience
• Previous experience with medical insurance highly preferred
• Excellent customer service, professional communication, and keyboarding skills
• Proficient with basic office equipment and ability to maintain confidentiality

Responsibilities

• Answer phones, greet patients, schedule appointments, and check-in
• Enter charges and payments into the practice management system
• Verify demographics and insurance information; collect co-pays
• Maintain patient records and ensure confidentiality
• Print daily schedules and assist with light clerical duties

Skills

Customer service

Communication

Data entry

Organizational skills

Education

High school diploma or GED

Tools

MISYS/Tiger system

Medisoft/MISYS/Tiger

Job description

Bronson Health's FastCare clinic in Kalamazoo is seeking a Practice Support Assistant (Clinic Receptionist) to handle phones, patient check-in, and appointment coordination. This full‑time role requires friendly, professional interaction with patients and accurate data entry within the MISYS/Tiger practice management system.

Ideal candidates possess a high school diploma or GED with 3–6 months of related experience, knowledge of medical insurance processes, and strong organization and