Clinic Reception & Patient Services Specialist

Bronson Health; Texas Charter Township (MI); On-site; USD 28,000 - 42,000; Full time

Job summary

Bronson Family Medicine - The Groves in Kalamazoo, MI is seeking a Practice Support Assistant (Clinic Receptionist) to greet patients, answer phones, check in, and schedule appointments in a busy outpatient setting.

The role requires a high school diploma or GED and 3–6 months of related experience, with strong keyboarding, computer skills, and customer service orientation. Familiarity with MISYS/Tiger PM systems is preferred. 40 hours weekly.

Qualifications

• High school diploma or GED with 3–6 months related experience.
• Prev. experience with medical insurance preferred.
• Proficient keyboarding and computer skills; accurate filing and strong communication.

Responsibilities

• Answer phones and greet patients; schedule and check-in.
• Maintain patient records and privacy; verify demographics and insurance.
• Enter charges/payments in MISYS/Tiger or PM system; prepare documents.

Skills

Keyboarding

Computer skills

Professional communication

Customer service

Clerical duties

Organize & filing

Math skills

Confidentiality

Verbal communication

Teamwork

Education

High school diploma or GED

Tools

MISYS/Tiger (PM system)

Job description

Bronson Family Medicine - The Groves in Kalamazoo, MI is seeking a Practice Support Assistant (Clinic Receptionist) to greet patients, answer phones, check in, and schedule appointments in a busy outpatient setting.

The role requires a high school diploma or GED and 3–6 months of related experience, with strong keyboarding, computer skills, and customer service orientation. Familiarity with MISYS/Tiger PM systems is preferred. 40 hours weekly.