Front Desk Practice Support Assistant | Full-Time

Bronson Health; Battle Creek (MI); On-site; USD 31,000 - 40,000; Full time

Job summary

Bronson Healthcare in Battle Creek is seeking a Practice Support Assistant (Clinic Receptionist) for the Bronson Primary Care Partners location. The role involves greeting patients, handling calls, scheduling, and verifying demographics and insurance information.

The ideal candidate has a high school diploma or GED with 3–6 months of related experience; familiarity with hospital-based systems such as MISYS/Tiger is preferred. Strong customer service and confidentiality are essential.

Qualifications

• High school diploma or GED required.
• Prior experience in a medical office preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Greet and assist patients in a courteous manner.
• Answer phones, route calls, and relay information per service standards.
• Verify patient demographics and insurance information; document accurately in the practice management system.
• Schedule and coordinate patient appointments, tests and referrals.

Skills

Phone etiquette

Customer service

Data entry

Scheduling

Education

High school diploma or GED

Tools

MISYS/Tiger system

Job description

Bronson Healthcare in Battle Creek is seeking a Practice Support Assistant (Clinic Receptionist) for the Bronson Primary Care Partners location. The role involves greeting patients, handling calls, scheduling, and verifying demographics and insurance information.

The ideal candidate has a high school diploma or GED with 3–6 months of related experience; familiarity with hospital-based systems such as MISYS/Tiger is preferred. Strong customer service and confidentiality are essential.