Clinic Front Desk Specialist - Patient Care & Scheduling

MercyOne Medical Group; Silvis (IL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Full benefits package

Job summary

MercyOne Health System is seeking a Clinic Receptionist to warmly welcome patients and manage front desk duties. You will schedule appointments, handle calls, check in patients, verify insurance, and enter patient details in the EHR with accuracy and compliance.

The role emphasizes professional demeanor, strong interpersonal skills, and confidentiality. Pay ranges from $16.00 to $24.00 per hour and full benefits are offered.

Qualifications

• High school diploma or equivalent.
• Ability to read, write and understand English.
• Maintain confidentiality of patient information.
• Ability to handle patient and visitor interactions professionally.

Responsibilities

• Greet and welcome patients/visitors to the clinic.
• Manage front desk tasks and patient flow; schedule appointments.
• Answer and direct phone calls appropriately.
• Validate insurance eligibility and enter demographics in the EHR.
• Collect time of service payments and/or past due balances.

Skills

Interpersonal skills

Customer service

Phone etiquette

Data entry

Education

High school diploma

Tools

EHR system

Billing software

Job description

MercyOne Health System is seeking a Clinic Receptionist to warmly welcome patients and manage front desk duties. You will schedule appointments, handle calls, check in patients, verify insurance, and enter patient details in the EHR with accuracy and compliance.

The role emphasizes professional demeanor, strong interpersonal skills, and confidentiality. Pay ranges from $16.00 to $24.00 per hour and full benefits are offered.