Clinic Front Desk & Scheduling Specialist

HealthPartners; Saint Louis Park (MN); Sur place; USD 21 000 - 28 000; Plein temps

Résumé du poste

HealthPartners in Minnesota seeks a Medical Receptionist to be a vital point of contact for patients entering the clinics. You will facilitate scheduling appointments, verify insurance, collect demographics and finances, and support revenue collection for the medical group.

teamwork is essential as you interact with patients and staff, handling multiple priorities with accuracy and courteous communication in person or over the phone.

Qualifications

• High School diploma or GED.
• Graduate of a formal medical reception program, equivalent, or customer service program.
• Two years experience as a medical receptionist.
• Two years experience in a customer service position.
• One year experience using data lookup and data entry on a PC or mainframe.
• One year customer service experience via telephone or in-person within the last five years.
• Ability to organize work under pressure.
• Ability to manage multiple priorities and interruptions.
• Excellent oral communication skills.
• Excellent written communication skills.

Responsabilités

• Facilitate the process of scheduling appointments and collect accurate current financial and demographic information.
• Direct patients to appropriate care areas and communicate wait times diplomatically.
• Verify insurance eligibility and register patients efficiently.
• Maintain appointment scheduling knowledge and policies; coordinate specialty appointments.
• Coordinate with Appointment Center to meet patient and provider needs; manage schedule changes.

Connaissances

Oral communication

Written communication

Medical receptionist experience

Customer service

Data lookup / data entry

Telephone/customer service

Organizational skills

Ability to handle multiple priorities

Formal medical reception training

High School diploma or GED

Description du poste

HealthPartners in Minnesota seeks a Medical Receptionist to be a vital point of contact for patients entering the clinics. You will facilitate scheduling appointments, verify insurance, collect demographics and finances, and support revenue collection for the medical group.

teamwork is essential as you interact with patients and staff, handling multiple priorities with accuracy and courteous communication in person or over the phone.