Clinic Front Desk & Scheduling Specialist

Austin Regional Clinic: ARC; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental plan

Vision plan

401(k)

PTO

Job summary

Austin Regional Clinic in Austin, TX is seeking an engaged front desk coordinator to serve as the first point of contact in a clinic setting. You will check in/out patients, schedule appointments, verify insurance, and collect payments while ensuring accuracy and confidentiality.

The role emphasizes patient service, teamwork, and adherence to HIPAA and company policies. A high school diploma or GED and PC experience are required; medical setting experience is preferred, and full-time hours are 8

Qualifications

• High school diploma or GED required.
• Experience using a PC in a Windows environment.
• Preferred: experience working in a medical setting.

Responsibilities

• Books appointments utilizing computer system; confirms/d updates demographics and notifies patient of balances.
• Greets patients and assists with check-in/out on computer system.
• Verifies insurance eligibility using online resources.
• Collects payments, posts amounts, and balances drawer for end of day.
• Prints face sheets, receipts and other documents as needed.
• Follows company policies including OSHA, HIPAA and Code of Conduct.

Skills

Customer service

Windows PC proficiency

Communication skills

Teamwork

Multitasking

Education

High school diploma or GED

Tools

Windows OS

Job description

Austin Regional Clinic in Austin, TX is seeking an engaged front desk coordinator to serve as the first point of contact in a clinic setting. You will check in/out patients, schedule appointments, verify insurance, and collect payments while ensuring accuracy and confidentiality.

The role emphasizes patient service, teamwork, and adherence to HIPAA and company policies. A high school diploma or GED and PC experience are required; medical setting experience is preferred, and full-time hours are 8