Patient Services & Scheduling Specialist

Austin Regional Clinic; Hutto (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Austin Regional Clinic in Hutto, TX is seeking a front desk/patient access representative to handle check-in/check-out, schedule appointments, verify insurance, and greet patients. The role supports accurate demographic data and clear patient communication within a busy clinic.

You will collect payments, print documents, and ensure HIPAA compliance while delivering friendly, professional service to diverse patients at ARC Hutto.

Qualifications

• High school diploma or GED.
• Experience using a PC in a Windows environment.
• Preferred: experience working in a medical setting.

Responsibilities

• Books appointments and updates demographic information with the patient.
• Greets patients and checks them in/out in the system.
• Verifies insurance eligibility and documents insurance information.
• Collects payments, posts amounts and balances drawer for end of day.
• Prints receipts and reports; notifies staff of appointments and changes.

Skills

Customer service

Communication skills

Problem solving

Teamwork

Windows proficiency

Education

High school diploma or GED

Tools

Windows

10-key

Job description

Austin Regional Clinic in Hutto, TX is seeking a front desk/patient access representative to handle check-in/check-out, schedule appointments, verify insurance, and greet patients. The role supports accurate demographic data and clear patient communication within a busy clinic.

You will collect payments, print documents, and ensure HIPAA compliance while delivering friendly, professional service to diverse patients at ARC Hutto.