Float Pool Medical Assistant

Beth Israel Lahey Health, Inc.; Boston (MA); On-site; USD 28,000 - 37,000; Part time

Job summary

Beth Israel Lahey Health, Inc. is seeking a Per Diem Practice Assistant to support BIDHC practices in the Brookline area.

The role involves front-desk functions, patient check-in, scheduling and billing assistance, and coordination with physicians and nurses to ensure smooth patient flow. Responsibilities include greeting patients, processing payments, arranging referrals, and maintaining a calm, welcoming environment across locations in Brookline, Newton and Chestnut Hill.

Qualifications

• High School diploma or GED required.
• 0-1 years related work experience required.
• Experience with computer systems required, including web based applications and some Microsoft Office applications including Outlook, Word, Excel, PowerPoint or Access.

Responsibilities

• Greets patients and visitors with courtesy and privacy.
• Performs check in, registration, scheduling and demographic verification.
• Collects co-payments following standards for copayment processing.
• Schedules, reschedules and cancels appointments to accommodate patient and provider needs.
• Obtains and enters referrals.
• Check out and follow-up tasks as needed.
• Maintain clean, welcoming reception area and accurate information displays.
• Monitor flow and coordinate with departments to ensure smooth operations.

Skills

Decision Making

Problem Solving

Independence of Action

Written Communications

Oral Communications

Knowledge

Team Work

Customer Service

Education

High School diploma or GED

Medical Admin Assistant Cert

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Lahey Health, Inc. is seeking a Per Diem Practice Assistant to support BIDHC practices in the Brookline area.

The role involves front-desk functions, patient check-in, scheduling and billing assistance, and coordination with physicians and nurses to ensure smooth patient flow. Responsibilities include greeting patients, processing payments, arranging referrals, and maintaining a calm, welcoming environment across locations in Brookline, Newton and Chestnut Hill.