Clinic Front Desk & Patient Services Associate

US Oncology Inc.; Eugene (OR); On-site; USD 26,000 - 47,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life Insurance

401(k)

Job summary

The Willamette Valley Cancer Institute and Research Center is seeking a Front Office Receptionist for our Eugene, OR location. You will greet patients, handle check-in, manage paperwork, and serve as the liaison between patients and clinical staff.

This role supports the US Oncology Compliance Program and must maintain patient confidentiality. Benefits include standard offerings; schedule is 6:30 am–3:30 pm, Monday–Friday, 40 hours per week, at our Eugene clinic.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred (1-3 years minimum).
• Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required.
• Demonstrates Adaptability: handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities.

Responsibilities

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner. Checks in patients and informs clinical staff of patient arrival.
• Provides and explains paperwork for patient to complete prior to examination; collects, proofs for completeness, files forms; updates demographics and insurance information; collects co-pays and balances; provides receipt.
• Answers, screens, and responds to routine questions; routes to appropriate personnel or takes messages; pages clinic personnel as appropriate; communicates messages accurately and timely.
• Maintains lobby area in a neat and orderly manner; maintains supply of forms and office supplies.
• Adheres to confidentiality, state, federal, and HIPAA laws and guidelines regarding patient records.
• Other duties as requested; may type memos and forms.

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

Job description

The Willamette Valley Cancer Institute and Research Center is seeking a Front Office Receptionist for our Eugene, OR location. You will greet patients, handle check-in, manage paperwork, and serve as the liaison between patients and clinical staff.

This role supports the US Oncology Compliance Program and must maintain patient confidentiality. Benefits include standard offerings; schedule is 6:30 am–3:30 pm, Monday–Friday, 40 hours per week, at our Eugene clinic.