Oncology Front Desk Coordinator - Patient Concierge

The US Oncology Network; Portland (OR); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health benefits

PTO and Holidays

Retirement plans

Jeans Fridays!

Job summary

Compass Oncology, part of The US Oncology Network, is seeking a Medical Receptionist at West Cancer Clinic in Tigard, OR. This full-time, M-F role greets patients, manages demographics and insurance info, registers new patients, and supports front-office operations in a busy cancer care setting.

Ideal candidates bring a high school diploma and 0-3 years of professional office experience, with proficiency in Microsoft Office and excellent written and verbal communication skills.

Qualifications

• High school diploma or equivalent required.
• 0-3 years of professional office experience preferred.
• Proficiency with Microsoft Office and strong communication skills.
• Ability to work at a high-volume front desk.

Responsibilities

• Greet patients and visitors into the clinic in a prompt, courteous and professional manner.
• Obtain all appropriate forms as required.
• Obtain demographic and insurance information.
• Obtain copy of patient's insurance cards and current driver's license for file.
• Update demographic and insurance information as needed in the system.
• Register all new patients into the system.
• Prepare and organize new patient charts.
• Notify nursing staff of patient arrivals, placing charts in appointment order.
• Assist in preparing charts for next day’s appointments and prints schedules as needed.
• Collect co-pays, deductible and other out of pocket amounts at time of visit.
• Issue receipts if necessary.
• Distribute condolence cards to patients’ families as requested.
• Maintain lobby area in a neat and orderly manner.
• Identify no shows and forwards for patient notification.
• Demonstrate an understanding of patient confidentiality to protect the patient and clinic/corporation.
• Follow policies and procedures to contribute to the efficiency of the front office.
• Covers for other front office functions as requested.
• Prepare correspondence, memos, forms and other typing as requested by supervisor.

Skills

Multitasking

Customer service

Communication

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Compass Oncology, part of The US Oncology Network, is seeking a Medical Receptionist at West Cancer Clinic in Tigard, OR. This full-time, M-F role greets patients, manages demographics and insurance info, registers new patients, and supports front-office operations in a busy cancer care setting.

Ideal candidates bring a high school diploma and 0-3 years of professional office experience, with proficiency in Microsoft Office and excellent written and verbal communication skills.