Cancer Care Scheduling Specialist

US Oncology Inc.; Eugene (OR); On-site; USD 26,000 - 47,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k)

Job summary

Willamette Valley Cancer Institute in Eugene, OR is seeking a Patient Services Coordinator to register and schedule patients, answer calls, and relay messages to clinical staff. The role emphasizes accurate scheduling, confidentiality, and seamless coordination with the care team.

The position offers full-time employment with standard benefits, requires high school diploma, and proficiency with Microsoft Office applications. Expect campus-based work with occasional inter-office coordination.

Qualifications

• High school diploma or equivalent required.
• Some scheduling experience in a specialty office preferred.
• Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required.
• Must successfully complete required e-learning courses within 90 days of occupying position.
• Demonstrates Adaptability: handles day-to-day work challenges confidently; willing and able to adjust to multiple demands, shifting priorities; demonstrates flexibility.
• Shows Work Commitment: sets high standards of performance and works efficiently to achieve them.
• Commits to Quality: emphasizes the need to deliver quality products and/or services.

Responsibilities

• Manages a schedule for a provider. This includes scheduling labs, office visits and chemotherapy.
• Answers, screens, and responds to routine questions, routes to appropriate personnel, or take thorough messages; pages clinic personnel as appropriate.
• Schedules returning appointments in accordance with physician and/or office guidelines; provides patients with appointment details.
• Records patient cancellations and missed appointments; reschedules appointments; notifies staff of cancellations and notes in patient chart.
• Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient's records.
• Other duties as requested or assigned; may type memos and forms.

Skills

Scheduling experience

Proficiency with Microsoft Office

Adaptability

Commitment to quality

Effective communication

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Willamette Valley Cancer Institute in Eugene, OR is seeking a Patient Services Coordinator to register and schedule patients, answer calls, and relay messages to clinical staff. The role emphasizes accurate scheduling, confidentiality, and seamless coordination with the care team.

The position offers full-time employment with standard benefits, requires high school diploma, and proficiency with Microsoft Office applications. Expect campus-based work with occasional inter-office coordination.