Clinic Front Desk & Patient Care Specialist

EngageMED, Inc.; Mount Ida (AR); On-site; USD 21,000 - 28,000; Full time

Job summary

EngageMED, Inc. seeks a friendly receptionist to support patient intake in our Mount Ida, Arkansas clinic. You’ll check patients in, collect insurance information and copays, schedule appointments, and prepare charts for visits.

Strong organizational and computer skills help ensure smooth workflows in a fast-paced clinic. Follow-up duties include check-out, processing payments, documenting visits, and coordinating with care teams.

Qualifications

• High school diploma or equivalent required.
• 0 - 1 year healthcare experience preferred.
• Knowledge of insurance authorization/billing requirements.
• Demonstrate strong customer service and communication skills.
• Organizational and time management skills.
• Proficient computer skills.
• Knowledge of clinic procedures and regulatory requirements.
• A team player with the ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Perform patient check-in and complete necessary paperwork.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain patient and insurance information, collect copays and deductibles.
• Prepare charts for appointments and ensure complete information.
• Handle patient check-out, pricing services, and follow-up scheduling.
• Maintain records, filing, and electronic medical records documentation.

Skills

Customer Service

Communication

Organizational Skills

MS Office

Billing knowledge

Education

High school diploma

Tools

EMR systems

Job description

EngageMED, Inc. seeks a friendly receptionist to support patient intake in our Mount Ida, Arkansas clinic. You’ll check patients in, collect insurance information and copays, schedule appointments, and prepare charts for visits.

Strong organizational and computer skills help ensure smooth workflows in a fast-paced clinic. Follow-up duties include check-out, processing payments, documenting visits, and coordinating with care teams.