Clinic Front Desk & Patient Care Coordinator

Upstream Rehabilitation Inc.; North Carolina; On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Charity Day

Benefits package

Paid time off

401K match

Job summary

Results Physiotherapy in Durham, NC is seeking a Patient Care Coordinator I to support clinic growth through efficient patient intake and front-office operations. This full-time position emphasizes scheduling, insurance verification, collecting payments, and delivering exceptional customer service, with opportunities for training and advancement within Upstream Rehabilitation network.

This role involves coordinating referrals, managing daily clinic activities, and ensuring a welcoming,

Qualifications

• High School Diploma or equivalent is required.
• Excellent communication skills with patients and staff.
• Ability to multitask and manage time effectively.
• Strong organizational and presentation abilities.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations and schedule patient visits.
• Verify insurance coverage for patients.
• Collect patient payments and maintain front-office workflow.
• Create an inviting clinic atmosphere and provide excellent customer service.
• Make welcome calls and manage arrival rate for a smooth flow.
• Oversee scheduling, documentation routing, and non-clinical tasks.
• Participate in required trainings and compliance activities.

Skills

Communication skills

Multitask

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

Results Physiotherapy in Durham, NC is seeking a Patient Care Coordinator I to support clinic growth through efficient patient intake and front-office operations. This full-time position emphasizes scheduling, insurance verification, collecting payments, and delivering exceptional customer service, with opportunities for training and advancement within Upstream Rehabilitation network.

This role involves coordinating referrals, managing daily clinic activities, and ensuring a welcoming,