Clinic Experience Lead: Scheduling & Patient Care

Results Physiotherapy; Durham (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

401K + company match

Job summary

Results Physiotherapy in Durham, NC is seeking a Patient Care Coordinator I to support clinic growth and patient intake. The role collaborates with the Clinic Director to ensure smooth, compliant front-desk operations and a welcoming patient experience.

The PCC-I position emphasizes efficient scheduling, insurance verification, and seamless administrative workflows in a patient-centered environment, with a full-time schedule and comprehensive benefits.

Qualifications

• High School Diploma or equivalent.
• Communication skills – must be able to relate well to Business Office and Field leadership.
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision.
• As a member of a team, must possess efficient time management and presentation skills.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Customer Service.

Skills

Customer service

Multitasking

Time management

Communication skills

Job description

Results Physiotherapy in Durham, NC is seeking a Patient Care Coordinator I to support clinic growth and patient intake. The role collaborates with the Clinic Director to ensure smooth, compliant front-desk operations and a welcoming patient experience.

The PCC-I position emphasizes efficient scheduling, insurance verification, and seamless administrative workflows in a patient-centered environment, with a full-time schedule and comprehensive benefits.