Patient Care & Front Office Coordinator

Results Physiotherapy; Nashville (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Charity Day

Medical/Dental/Vision/Life Insurance

401K with company match

Job summary

Results Physiotherapy, a clinic in Nashville, TN, seeks a full-time Patient Care Coordinator I to support clinic growth by handling patient intake and front-office duties. The role works with the Clinic Director to ensure smooth daily operations and a welcoming patient experience.

Responsibilities include collecting payments, converting referrals, scheduling visits, and maintaining non-clinical documentation, while upholding the mission and values of Upstream Rehabilitation.

Qualifications

• Strong communication with business office and field leadership.
• Ability to multitask, maintain organizational detail, meet deadlines, minimal supervision.
• Team player with efficient time management and presentation skills.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Provide excellent customer service.
• Create an inviting clinic atmosphere.
• Make welcome calls and influence arrival rate.
• Manage schedule efficiently and document routing.
• Oversee deposits and non-clinical paperwork.
• Monitor caseload, progress notes, and insurance reporting.
• Monitor clinic inventory.

Skills

Communication skills

Multitasking

Time management

Education

High School Diploma

Job description

Results Physiotherapy, a clinic in Nashville, TN, seeks a full-time Patient Care Coordinator I to support clinic growth by handling patient intake and front-office duties. The role works with the Clinic Director to ensure smooth daily operations and a welcoming patient experience.

Responsibilities include collecting payments, converting referrals, scheduling visits, and maintaining non-clinical documentation, while upholding the mission and values of Upstream Rehabilitation.