Patient Care Coordinator - Grow with a Caring Clinic

Peak Physical Therapy; Durham (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life and disability insurance

Paid time off + holidays

401(k) with company match

Charity Day

Job summary

Results Physiotherapy in Durham, NC, is seeking a Patient Care Coordinator to join our clinic. This entry-level role supports daily clinic operations, greets patients, verifies insurance, processes payments, and ensures a welcoming front desk experience.

The PCC-I collaborates with the Clinic Director to maintain efficient procedures and uphold Upstream Rehabilitation values. The role emphasizes customer service, multitasking across computer systems, and delivering a positive patient experience

Qualifications

• High School Diploma or equivalent.
• Excellent customer service skills.
• Ability to multitask and manage time effectively.
• Strong communication and presentation skills.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Provide excellent customer service.
• Create an inviting clinic atmosphere.
• Make all welcome calls and monitor arrival rate.
• Manage schedule and document routing.
• Handle deposits and non-clinical paperwork.
• Monitor inventory and compliance training.

Skills

Customer service

Multitasking

Communication

Time management

Education

High School Diploma or equivalent

Job description

Results Physiotherapy in Durham, NC, is seeking a Patient Care Coordinator to join our clinic. This entry-level role supports daily clinic operations, greets patients, verifies insurance, processes payments, and ensures a welcoming front desk experience.

The PCC-I collaborates with the Clinic Director to maintain efficient procedures and uphold Upstream Rehabilitation values. The role emphasizes customer service, multitasking across computer systems, and delivering a positive patient experience