Clinic Front Desk & Patient Care Coordinator

Bookmark Medical; Brockton (MA); Vor Ort; USD 28.000 - 41.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision coverage

Company funded HSA

401(k) with company match

Flexible time off

Zusammenfassung

Bookmark Medical in Brockton, MA is seeking a full-time front desk administrative professional to support patient flow, handle calls, schedule appointments, assist with insurance verifications, and update the EHR to ensure accurate records.

This clinic-based role offers Monday–Friday 8:00 a.m.–5:00 p.m. with 8-hour shifts and a 30-minute lunch break. Benefits include medical, dental, and vision coverage, a company-funded HSA, a 401(k) with company match, and paid time off.

Qualifikationen

• Experience in healthcare, customer service, or administrative role.
• Proficient in electronic health records (EHR) such as Athena or eCW.
• Strong communication and interpersonal skills in a fast-paced team environment.

Aufgaben

• Greeting patients and checking them in with warmth and professionalism.
• Managing incoming calls, messages, and patient inquiries.
• Scheduling appointments, referrals, follow ups, and co pays.
• Assisting with insurance verification and prior authorizations.
• Supporting clear communication between patients and providers.
• Updating and maintaining accurate information in the EHR.
• Helping keep the front desk organized, efficient, and patient ready.

Kenntnisse

Healthcare experience

Customer service

Administrative experience

Tools

Athena EHR

eCW

Jobbeschreibung

Bookmark Medical in Brockton, MA is seeking a full-time front desk administrative professional to support patient flow, handle calls, schedule appointments, assist with insurance verifications, and update the EHR to ensure accurate records.

This clinic-based role offers Monday–Friday 8:00 a.m.–5:00 p.m. with 8-hour shifts and a 30-minute lunch break. Benefits include medical, dental, and vision coverage, a company-funded HSA, a 401(k) with company match, and paid time off.