Dental Front Desk Pro - Flexible Evenings & Saturdays

Brockton Neighborhood Health Center, Inc.; Brockton (MA); Presencial; USD 25.000 - 33.000; Jornada completa

Descripción de la vacante

Brockton Neighborhood Health Center, Inc. is seeking a Clinical Secretary for the dental area in Brockton, MA. The role involves patient check-in/check-out, scheduling, authorizations, and cash handling to support continuous dental care.

Responsibilities include appointment coordination, referrals, insurance verification, chart handling, and effective communication with patients and clinic staff. Evening shifts and Saturdays are required.

Formación

• Graduate of a secretarial or dental assistant program preferred.
• High School graduate or equivalent.
• Willingness and ability to learn all aspects of job requirements.
• High level of interpersonal and professional skills.
• Bilingual required.

Responsabilidades

• Telephone calls – answers calls, books appointments, assists the caller.
• Internal appointments – schedules patients for initial and follow-up dental visits.
• Referral appointments/tracking – may schedule referrals.
• Check-in – greets and registers patients, verifies demographics and insurance.
• Waiting Room – monitors waiting room and keeps area neat.
• Encounters – enters encounters in management system at check-out.
• Cash – collects copays, balances daily cash drawer.
• Communication – liaises with patients and other agencies.
• Forms – assists with patient correspondence and chart distribution.
• Reporting – prints schedules and balancing reports.
• Interprets – assist providers with interpreting when needed.
• Equipment & software – maintains office equipment and supplies.

Conocimientos

Bilingual

Educación

High School graduate

Secretarial or dental assistant program

Herramientas

Practice management system

Descripción del empleo

Brockton Neighborhood Health Center, Inc. is seeking a Clinical Secretary for the dental area in Brockton, MA. The role involves patient check-in/check-out, scheduling, authorizations, and cash handling to support continuous dental care.

Responsibilities include appointment coordination, referrals, insurance verification, chart handling, and effective communication with patients and clinic staff. Evening shifts and Saturdays are required.