Patient Care Coordinator, Medical Office

Brockton Neighborhood Health Center Inc; Brockton (MA); On-site; USD 24,000 - 33,000; Full time

Job summary

Brockton Neighborhood Health Center Inc in Brockton, MA is seeking a Medical Office Assistant to coordinate clerical aspects of patient services and ensure continuity of care.

The role includes scheduling follow-ups, registrations, referrals, collecting copays, handling calls, and maintaining referrals and equipment usage. High School diploma required; bilingual abilities are required; experience preferred in medical secretarial tasks.

Qualifications

• Graduate of a medical secretary program preferred.
• High School graduate or equivalent.
• Willingness and ability to learn all aspects of job requirements.
• Bilingual required.
• Strong interpersonal and professional skills.
• Moderate computer skills.

Responsibilities

• Answer and route telephone calls, providing overall service to the caller.
• Schedule internal appointments for follow-up and specialist visits.
• Arrange referral appointments and coordinate with facilities and patients.
• Maintain referral tracking and follow-up on appointments.
• Check-in/check-out processes and patient registration.
• Collect copays/deductibles and balance daily cash drawer.
• Ensure confidentiality and professional communication with patients and staff.

Skills

Bilingual

Interpersonal skills

Customer service

Computer skills

Education

High School diploma

Medical secretary program (preferred)

Job description

Brockton Neighborhood Health Center Inc in Brockton, MA is seeking a Medical Office Assistant to coordinate clerical aspects of patient services and ensure continuity of care.

The role includes scheduling follow-ups, registrations, referrals, collecting copays, handling calls, and maintaining referrals and equipment usage. High School diploma required; bilingual abilities are required; experience preferred in medical secretarial tasks.